This is not an easy message to write ...
For the last 5 years, our Santa days have been a highlight of our Christmas. We have loved welcoming families, seeing smiling faces and feeling the magic in the room helping families create lasting Christmas memories.
These events require a significant amount of time & effort to plan, prepare & execute. This year, after an incredibly busy summer & autumn, we find ourselves with many additional urgent, and unexpected pressures & issues that are competing for our limited time. Over the last few days, we have come to realise that we do not have the time or resources to do justice to these events.
We have agonised over this decision, and wish there was another outcome. With time of the essence, we need to act now to allow people to make alternative magical arrangements.
We would hate to continue on but end up delivering an event we weren't proud of. Or risk the most likely outcome of damage mine and my familys own health & wellbeing in an attempt to create something magical. It breaks my heart to say it but ...
Afternoon Tea with Santa 2021 is cancelled
Apologies for the long-windedness, but as people who have trusted us with your families Christmas memories, I feel you deserve a proper explanation, along with our deepest apologies.
All bookings from this year will be immediately refunded. Ticket holders will also get first dibs on 2022 tickets, when we will come back bigger and better, with a whole year to prepare for the awesome ideas we still have.